Platforms MOC
Date: 2026-08-16
Tools grouped by the job they do. The bar for a note is whether you’d use it or be asked about it — not a quota. Everything else is a name to recognise.
Every note here carries a **Checked** date and is worthless without it. The concepts these tools implement live in their home domains; a platform note describes shape, choices, quirks and limits, never the concept.
Ecommerce
- Shopify — theme architecture, checkout constraints, the APIs, and where the real extension points are. The platform most of the market runs on, and where your Liquid work sits
Analytics
- GA4 — the event model, the BigQuery export, sampling thresholds, and the reporting behaviour that surprises anyone arriving from Universal Analytics
- PostHog — analytics, session replay, feature flags and experiments in one, open-source and self-hostable
- Amplitude — product analytics incumbent; behavioural cohorting and funnel tooling, and the vocabulary a lot of product teams think in
Collection and routing
- Google Tag Manager — containers, data layer, triggers, variables, and server-side containers. The deployment surface for most measurement work
- Segment — one collection API fanning out to destinations, plus protocols for schema enforcement
Warehouse and modelling
- BigQuery — where ecommerce event data ends up, and the GA4 export’s destination. Slot and storage billing
- dbt — transformation as version-controlled, tested SQL, with lineage. Effectively the default modelling layer wherever a warehouse exists
- Looker Studio — free reporting layer, connectors, and its performance ceiling
Experimentation
- Adobe Target — testing and personalisation in the Adobe stack. A decisioning engine that also runs A/B tests, with its own vocabulary for everything
- Optimizely — the enterprise heavyweight alongside Adobe Target. The name you’ll meet whether or not you’d choose it
- VWO — client-side testing with a visual editor, the mid-market default. Merging with AB Tasty [CHECK: completion status and what the combined product becomes]
- GrowthBook — open-source, warehouse-native, runs experiments on your own data
- Statsig — engineering-first experimentation and flags. Acquired by OpenAI (September 2025, $1.1bn), still operating independently
- LaunchDarkly — feature flag management at scale; a release tool more than an experiment tool
Adobe
The suite behind a large share of enterprise CRO specs. Product boundaries and names move, so each note is stamped and the orientation note carries the map.
- Adobe Experience Cloud — what all the products are, which replaces which, and the renaming history that makes the docs hard to read
- Adobe Analytics — the enterprise analytics incumbent, and a genuinely different data model from GA4: eVars, props, persistence and allocation, Analysis Workspace
- Adobe Experience Manager — the enterprise CMS. A content repository with a web framework on top, and the content layer Target personalises
- Adobe Target — listed under Experimentation above
Lifecycle and messaging
- Klaviyo — the ecommerce lifecycle standard: data model, flows, segmentation engine. Named directly in most ecommerce growth specs
Experience analytics
- Contentsquare — enterprise experience analytics: zone-based reporting, replay, journey analysis
- Microsoft Clarity — free replay and heatmaps, with no volume ceiling worth worrying about
Hosting and edge
- Vercel — deployment for framework front ends, preview environments, edge functions
- Cloudflare — CDN, WAF, Workers, and the edge platform underneath
Names to recognise
Look them up when they’re in front of you: Convert, Kameleoon, DuckDB, Apache Iceberg, ClickHouse, Recharge, RudderStack, Snowflake, Metabase, Mixpanel, Heap, Algolia, Klevu, Contentful, Sanity, Storyblok, Netlify, Hotjar, FullStory, Braze, HubSpot, BigCommerce, WooCommerce.
Borders
The concepts these tools implement, filed by domain.
- Analytics — Event Taxonomy Design · The Data Layer · Identity Stitching · Attribution Models · Warehouse-First Analytics · Customer Data Platforms
- Experimentation — Assignment and Bucketing · Client-Side vs Server-Side Testing · Rollouts as Experiments · Experiment Assignment Tracking
- Web Development — Rendering Strategies · Edge Computing · Continuous Deployment · Reference - Liquid
- Commerce & Growth — Lifecycle Messaging · Subscription Metrics · Replenishment Timing